Associa - Jacksonville, FL

posted 5 months ago

Full-time - Mid Level
Jacksonville, FL
10,001+ employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Licensed Community Association Manager at Associa is tasked with the overall supervision of the assigned community, ensuring that operations align with management agreements, Florida Statutes, and the Association's policies and procedures. This role is pivotal in fostering effective communication and interaction with a variety of stakeholders, including homeowners, vendors, board members, committee members, onsite staff, and the Client Shared Service Center (CSSC). The Community Association Manager is expected to maintain a professional demeanor while managing the diverse needs of the community and its residents. In this position, the manager will serve as the primary liaison between the Association Board of Directors and homeowners, attending evening Board meetings and community events to ensure that all parties are informed and engaged. The role also involves monitoring client delinquency and the collections process, maintaining unit and contract files, and preparing Board packages within established time frames. Regular site inspections and oversight of the Covenant Enforcement process are also key responsibilities, along with obtaining vendor proposals and ensuring timely communications regarding community matters. The Community Association Manager will be expected to review financial reports and perform other duties as assigned, demonstrating a commitment to the community's well-being and operational efficiency. This position is essential for maintaining the integrity and functionality of the community, contributing to Associa's mission of building a better future for residents.

Responsibilities

  • Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures
  • Serve as the primary liaison with the Association Board of Directors and homeowners
  • Attend evening Board meetings and community events
  • Ensure Board of Directors are aware of legal actions involving the Association
  • Monitor client delinquency and collections process
  • Maintain unit and contract files relating to the operations of the Association
  • Prepare Board packages according to established time frames
  • Oversee Covenant Enforcement process
  • Conduct regular site inspections
  • Obtain vendor proposals
  • Ensure timely communications
  • Review financial reports
  • Perform other duties as assigned

Requirements

  • Valid Florida Community Association Manager (CAM) License
  • Minimum 1-3 years of experience managing HOA's/Condos
  • Professional customer service skills
  • Exceptional communication skills both written and verbal with polished, professional and friendly demeanor
  • Self-starter
  • Thrives in a fast-paced environment
  • Time management and time-critical prioritization skills
  • On call for emergencies (including evening and weekends)

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance
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