Hemmersbach Gmbh & Co. Kg - Cincinnati, OH
posted 4 months ago
As an Onsite IT Support Technician at Hemmersbach, you will play a crucial role in providing technical support and services to our clients. This position requires a strong technical background and the ability to work independently while addressing service work orders for various devices including PCs, laptops, phones, and peripherals. You will be responsible for troubleshooting and resolving issues related to operating systems, applications, and hardware installations. Your role will involve direct interaction with clients, necessitating excellent communication skills and the ability to build strong relationships. In this position, you will utilize your technical knowledge to evaluate unique circumstances and make informed recommendations. You will work on problems and projects of moderate complexity, exercising independent judgment within defined practices and procedures. The ideal candidate will have a minimum of 18 months of IT experience or equivalent, with a proven ability to manage time effectively and provide disposal services as needed. Hemmersbach is committed to creating a positive impact through our services, dedicating 20% of our profits to social initiatives such as the Hemmersbach Rhino Force and Hemmersbach Kids' Family. As part of our team, you will not only contribute to the IT industry but also to meaningful social causes, making this role one with purpose.