Onsite Support Specialist II
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About The Position
The Onsite Support Specialist II role is designed to provide dedicated onsite technical support to a specific C Spire Business customer who has existing service and support agreements. This position requires a blend of advanced technical skills and a strong customer service orientation. The ideal candidate will be someone who is eager to learn and grow within the role, demonstrating a high level of patience, effective communication skills, and a positive attitude. The ability to prioritize and execute tasks independently, without the need for micro-management, is essential. The responsibilities will encompass desktop and systems administration support, ensuring that the technical needs of the customer are met efficiently and effectively. At C Spire, we believe that our commitment to being "Customer Inspired" is not just a slogan but a core value that drives our operations. We seek individuals who possess a relentless obsession to excel in our industry, a winner mentality that drives them to outsmart competitors, and a commitment to delivering unbeatable customer experiences. Our team members are expected to have a passion for innovation and technology, a drive for continuous improvement, and a dedication to accountability and ownership. These traits are crucial for success in this role and within our organization.
