Sr Partners - Glendale, AZ
posted about 2 months ago
The Sr Network Engineer/Lead will play a critical role in providing ongoing support for the global data network. This position is primarily focused on level 2 and level 3 support for all network and telecom-related tasks and troubleshooting. The individual will be responsible for designing, developing, and deploying Cisco LAN/WAN and Nexus network infrastructure, ensuring that all systems are operational and efficient. This role requires a strong understanding of IP telephony systems and the ability to troubleshoot complex network issues effectively. In addition to technical responsibilities, the Sr Network Engineer/Lead will maintain documentation related to all systems developed and deployed, perform on-call duties for non-business hours support, and handle administrative tasks such as time entry and status reporting. The role also involves configuring and installing various network devices and services, including routers, switches, firewalls, load balancers, and VPNs. The engineer will monitor system performance, ensure availability and reliability, and manage system upgrades, including service packs and security configurations. Collaboration is key in this role, as the engineer will liaise with vendors and other IT personnel for problem resolution, conduct technical training for internal resources, and work with offshore engineers for remote support. Excellent communication and presentation skills are essential, as the engineer will need to interact with customers and present solutions to peers effectively.