Operational Excellence Team Leader

About the position

The Operational Excellence Team Leader at Brookshire Grocery Company is responsible for executing store operation standards and procedures to ensure product quality, food safety, and optimal inventory levels. This role involves indirect management of store sales and profits, promoting customer service, and collaborating with upper management to train and develop team members. The position requires a focus on maintaining a clean and safe shopping environment while implementing effective merchandising strategies to enhance sales performance.

Responsibilities

• Train and develop partners in conjunction with upper management.
• Co-manage inventory to ensure satisfactory in-stock levels.
• Review profit and loss, sales, shrink, and labor data with upper management.
• Maintain and improve sales performance and product quality.
• Open and close the store as required, ensuring a presentable shopping experience.
• Ensure safety and fiscal management of cash and monetary assets.
• Follow quality control and food safety standards across departments.
• Implement loss prevention and shrink reduction initiatives.
• Execute effective merchandising plans to increase sales.
• Provide exemplary customer service and enforce customer engagement standards.

Requirements

• Intermediate knowledge of retail grocery store operations.
• Intermediate knowledge of Workforce Management (WFM).
• Basic understanding of cash register and checkout policies.
• Basic knowledge of state laws regarding the sale of alcohol, tobacco, and lottery.
• Basic knowledge of anti-money laundering regulations.
• Basic knowledge of SAP for reporting purposes.
• Ability to lead and motivate others.
• Ability to communicate effectively in written and verbal form.
• Ability to organize, prioritize, and manage time effectively.
• Ability to evaluate partner performance and make necessary corrections.
• Ability to learn new technology systems and processes.

Nice-to-haves

• Experience with Microsoft Office functions.
• Knowledge of on-site fuel station procedures, if applicable.

Benefits

• Health insurance
• Paid time off
• Stock ownership
• 401k retirement plan
• Incentive plans
• Employee discounts
• Educational scholarships
• Access to outdoor recreation area