Operations Administrative Coordinator

$52,998 - $52,998/Yr

Key Safety - Conroe, TX

Full-time - Entry Level

Conroe, TX

About the position

The Operations Administrative Coordinator plays a crucial role in ensuring the smooth operation of the business by managing day-to-day activities, handling client orders, and coordinating with various teams. This position is essential for maintaining client satisfaction and operational efficiency, requiring strong multitasking and prioritization skills.

Responsibilities

• Manage and track open orders to ensure timely and accurate fulfillment.
• Quote prices and turnaround times, and prepare sales purchase orders.
• Coordinate with the Sales Team to implement updated pricing for clients based on supplier price changes.
• Demonstrate product knowledge by addressing client questions.
• Keep accurate records related to client purchasing programs.
• Schedule client services and deliveries, preparing related documents such as PODs.
• Enter vendor/supplier bills and credits into the accounting system for payment.
• Create and send invoices to clients in a timely manner for goods sold/services rendered.
• Follow up on payment status for past due accounts and send out monthly account statements.
• Complete the onboarding process for new clients, including obtaining required documentation and performing credit checks.
• Manage client relationships with excellent service and support, acting as a point of contact for client portfolios.
• Resolve complaints and improve processes to prevent additional issues.
• Coordinate with various departments to ensure clients' needs are understood and satisfied.
• Enter and update new and existing products in the accounting system.
• Fill out and submit new account forms for new suppliers.
• Maintain updated knowledge of company products and services.

Requirements

• High school diploma or equivalent is required.
• Bachelor's degree in Business Administration or a related discipline is preferred.
• Computer proficiency with Microsoft and Intuit products, specifically Outlook, Word, Excel, SharePoint, OneDrive, and QuickBooks.
• Excellent communication, organizational, and time-management skills.
• Ability to thrive in a fast-paced work environment.
• Strong work ethic and positive attitude.
• Strong customer service skills.
• Proven ability to work effectively in a team environment.
• Ability to prioritize responsibilities to meet deadlines.
• Knowledge of safety equipment and the use of PPE is beneficial.

Nice-to-haves

• Experience in time management.
• Knowledge of safety equipment and PPE.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid holidays
• Paid time off
• Eligible for bonus based on company performance
• 401k package
• Company-issued uniforms
• On-the-job and industry training