Operations Administrative Specialist

$39,520 - $41,600/Yr

Sf Express Corporation - USA - Bensenville, IL

Full-time - Entry Level

Bensenville, IL

Truck Transportation

About the position

The Operations Administrative Specialist at S.F. Express Corporation plays a crucial role in ensuring the smooth operation of export shipments and handling customer inquiries. This position is essential for maintaining compliance with TSA requirements and coordinating with various teams to meet shipment deadlines. The role offers opportunities for growth and development within a supportive corporate culture.

Responsibilities

• Responsible for export shipments document preparation such as B/L and AWB for each shipment.
• Inspect outbound and inbound shipments when needed, and to meet TSA requirements.
• Handle all outbound/inbound exceptional shipments from both internal and external customer inquiries, such as swapping labels, locating wanted shipments from detained shipments, and shipment re-measurement.
• Familiar with computers and able to use internal and external operations systems such as SISP, ITSM, ICMS, STMS, COS, MCS, HHT, WHHT, etc.
• Ensure outbound/inbound shipments to be tendered meet cut-off time and airline/trucker/vendor ETD.
• Monitor vendor shipment processing status in data-wise and in person at vendor warehouse when needed.
• Work closely with the vehicle management team to coordinate with surface transportation to airports.
• Advise gateway management of any delays, problems, and/or questioned irregularities discovered within assigned transactions.
• Other warehouse duties assigned by gateway management.

Requirements

• High school degree, college degree preferred.
• Preferably with 1 year of air-freight export/import documentation preparation experience.
• Ability to perform all tasks thoroughly and effectively in a tight time frame and high level of accuracy.
• Highly organized, able to prioritize and expedite to complete the job and meet all requirements.
• Excellent verbal and written communication skills.
• Intermediate Excel skills is required.
• Team player, physical work may be required.
• Able to operate pallet jack is a plus.

Nice-to-haves

• Language: Chinese (Preferred)

Benefits

• Full-time position with expected hours of 40 per week.
• Pay range of $19.00 - $20.00 per hour.