Operations Analyst, Centralized Operations (Pricing)

About the position

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Centralized Operations team. The Operations Analyst provides technical and functional support to account users. You will interact with accounting and other operations teams and development groups internally, as well as externally with clients and service providers. Working Hours: Monday - Friday 12:00 p.m. to 9:00 p.m.

Responsibilities

• Resolve daily exceptions that arise from automated trade file processes.
• Perform pricing functions for securities across portfolio positions.
• Assist with security master setups and asset data maintenance.
• Support with implementing new clients.
• Research and process corporate actions and dividend income for IMS clients.
• Collect and maintain security pricing details in various formats from vendors and broker quotes.
• Implement documentation of processes and procedures relating to individual client needs.
• Connect with appropriate internal teams or client teams to resolve open issues and questions.
• Contact internal technology support and vendor support when needed to resolve production issues or system support queries.
• Participate in the testing of new releases/system enhancements.
• Attend and participate in various IMS and corporate professional development sessions to identify processes across the division and organization.

Requirements

• BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent experience.
• Internship experience preferred.
• Intermediate skills in Microsoft Excel.
• Strong analytical and problem-solving skills.
• Knowledge of Microsoft Access is a plus.
• Willingness to learn MS Access, VBA programming, and database design concepts.
• Self-motivation, organization, and ability to complete multiple client objectives in a timely manner without sacrificing excellence or quality.
• Strong written and verbal communication skills.
• Strong customer service skills.

Nice-to-haves

• Aiming to broaden knowledge of the financial services industry by learning new concepts and systems.
• Collaboration with internal and external stakeholders.
• Positivity and congenial approach in assisting both colleagues and clients.
• Curiosity, critical thinking, and attention to detail.

Benefits

• Healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
• Life and disability insurance (premiums paid for base coverage)
• 401(k) match
• Education assistance
• Commuter benefits
• Up to 11 paid holidays/year
• 16 days PTO/year pro-rated for new hires which increases over time
• Paid parental leave
• Back-up childcare arrangements
• Paid volunteer days
• Discounted stock purchase plan
• Investment options
• Access to thriving employee networks