Mountain View Regional - Las Cruces, NM
posted 4 months ago
The Operations Analyst position at Mountain View Regional in Las Cruces, NM, is a full-time role that reports directly to the Director of Revenue Analysis. This position is pivotal in performing root cause identification and process improvement related to various components of the revenue cycle stream. The analyst will be tasked with reviewing and investigating errors, determining their root causes, and developing effective solutions by collaborating with staff and departments across the enterprise. In this role, the Operations Analyst will provide both strategic and tactical planning and analysis, focusing on continuous quality and productivity improvements to meet the key performance indicators established for the organization. The analyst will work diligently to achieve performance goals through collaboration with internal and external stakeholders. Responsibilities will include analyzing all revenue cycle operational activities, which encompass charge capture, medical coding, claims management, billing, collections, customer service, denial management, cash posting, follow-up, self-pay bad debt placement, contract management, and reimbursement. Additionally, the Operations Analyst will be involved in training staff, conducting in-services, and auditing staff performance to ensure compliance and efficiency within the revenue cycle processes. This role is essential for maintaining the integrity and effectiveness of the revenue cycle, ultimately contributing to the financial health of the organization.