Operations Analyst I

US Tech Solutions - Jersey City, NJ

Full-time - Entry Level

Jersey City, NJ

Administrative and Support Services

About the position

The Operations Analyst I position at US Tech Solutions involves supporting the Front Office and Back Office operations by resolving booking issues, monitoring operational risks, and ensuring accurate trading positions. The role requires collaboration with various teams to improve processes and mitigate risks associated with trading activities.

Responsibilities

• Work with Front Office, P&L, Back Office, Third party vendors, and Application Support to resolve operational and booking issues
• Monitor operational risk by providing proper Front Office Support and ensuring the risk of fraud is minimized
• Ensure accurate trading positions in FO system, correcting discrepancies caused by system bugs, input mistakes, or information loss
• Manage real-time trade booking exceptions between the trading desk and sales force
• Assist with project initiatives designed to improve and streamline existing processes
• Mitigate risk by reconciling discrepancies between the trading desk's positions and the firm's books and records
• Participate in event processing and understand the life cycle of a trade
• Collaborate with technology teams on implementing process flow improvements and efficiencies
• Contribute to quick resolution of trade issues by liaising with various groups including Front Office, Back Office, IT Team, P&L Controllers, and Client Services
• Liaise with other Operation functions and infrastructure groups to support a 'one team approach'
• Promote efficient dialogue with internal and external partners
• Adhere to deadlines and objectives
• Maintain and explain own position using logic amidst differing views

Requirements

• Attention to detail and accuracy is imperative
• Strong academic background required
• Ability to work as part of a team in a 'split team' organization
• Demonstrate a strong desire to learn the processes and products
• Strong interpersonal and communication skills
• Flexibility to adapt to a new and changing environment
• Strong sense of risk and critical thinking
• Rigorous and very organized
• Maintain high quality of customer service
• Ability to effectively listen and communicate
• Display good relationship qualities, team spirit, and ability to work across teams

Nice-to-haves

• Strong knowledge of financial markets with emphasis on Credit and/or Rates Derivatives
• Knowledge of regulatory rules for CFTC and EMIR in relation to OTC products
• Ability to multi-task and prioritize in a fast-paced environment
• Strong Excel/PC skills with proven ability to work with multiple systems
• Previous experience (1 yr+) in a Derivative Middle office environment or prior experience in working with Trading/Sales in a financial institution