Operations Analyst II

$55,000 - $83,000/Yr

Constellation Energy - Cincinnati, OH

Full-time - Mid Level

Remote - Cincinnati, OH

Utilities

About the position

The Operations Analyst II role at Constellation involves managing and optimizing scheduling processes across multiple platforms. This position requires collaboration with IT operations, business users, and cross-functional teams to ensure smooth execution of tasks, system enhancements, and project implementations. The role operates primarily in a remote capacity but requires the candidate to work within the Eastern Time Zone.

Responsibilities

• Oversee and coordinate production workload using enterprise job scheduling tools.
• Identify abnormal conditions and collaborate with peers or managers to recommend solutions.
• Assist in developing and maintaining production scheduling systems while supporting continuous improvement initiatives.
• Ensure accurate scheduling for high-priority events, such as quarter-end, year-end, and disaster recovery.
• Act as a key contact between IT operations and business users during product releases, implementations, and upgrades.
• Lead and contribute to the development of processes that comply with standard business practices.
• Configure technologies and apply efficient programming languages to meet organizational needs.
• Manage the installation, configuration, and maintenance of hardware and software systems.
• Collaborate with the team to deliver new system features and fix production issues.
• Maintain scheduling and alerting environments, ensuring all changes are understood and efficiently implemented.
• Lead or support medium-sized operations projects, preparing required project documentation and attending meetings to track progress.
• Submit change requests and develop plans for smooth production implementations.

Requirements

• High school diploma or GED
• Bachelor's degree in Information Systems or equivalent
• 3-5 years of experience as an Operations Analyst
• General knowledge of all phases of computer operations including basic system management skills for performance monitoring and scheduling
• Successful completion of CA Workload Automation CA1/CA11
• LOMA Level 1 Certification within 2 years of employment

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Flexible time-off policy
• Remote, hybrid, and onsite work options
• Programs to support work-life balance
• Community connection resources