Operations Analyst II
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About The Position
The Operations Analyst II plays a crucial role in managing the overall operations of the company, ensuring effective and successful management of labor, productivity, quality control, and safety measures as established by the organization. This position is responsible for enhancing operational procedures, systems, and principles, particularly in the areas of information flow and management, business processes, and management reporting. The Operations Analyst II actively seeks opportunities to expand business opportunities and improve operational efficiency. Reporting directly to the President, the Operations Analyst II supports several directors and managers within the company while performing daily duties. This role involves interacting with contractor personnel to provide guidance, leadership, and direction. The analyst is tasked with identifying and resolving problems in a timely manner, gathering and analyzing information skillfully, and developing alternative solutions. Additionally, the Operations Analyst II supervises program staff regarding operations, implements processes and policies, and oversees the work of the team. Essential duties include managing the company’s Applicant Tracking System, collaborating with Business Development (BD) and Program Management (PM) leads to create and maintain Position Descriptions (PDs), and posting job openings on various platforms to maximize exposure. The analyst is also responsible for developing and maintaining the recruiting process, attending job fairs and customer events, and managing proposal planning and coordination. Other responsibilities include recruiting, selecting, training, and coaching employees, communicating job expectations, and reviewing compensation actions. The Operations Analyst II works closely with the management team to set and implement policies and procedures, ensuring effective communication of operating policies and issues during department meetings.
