Operations Analyst, Revenue Cycle Management

Netsmart - Leawood, KS

Full-time

Leawood, KS

Professional, Scientific, and Technical Services

About the position

The Operations Analyst in Revenue Cycle Management at Netsmart is a full-time remote role focused on supporting strategic decision-making through the analysis of business operations, tracking metrics, and delivering insightful reports. The position requires a proactive individual who can drive improvements and enhance operational excellence within the team.

Responsibilities

• Monitor operational status and manage intervention and problem solving with project managers and operations managers.
• Proactively identify and implement data improvements, enhancements, and system customizations that meet business requirements.
• Support weekly, monthly and quarterly reporting.
• Communicate with cross functional teams to ensure leaders are up to date and engaged in high-priority initiatives.
• Participate or lead process design, process implementation, or process improvement initiatives.
• Implement and coordinate the operational aspects of ongoing projects including review status of projects and budgets.
• Assess operational issues, and develop resolutions to meet productivity, quality, and client satisfaction goals and objectives.

Requirements

• Bachelor's degree or equivalent relevant work experience
• Proficient in Microsoft Office with advanced Excel skills
• Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload
• Demonstrated analytical and problem-solving abilities.
• Strong collaborative skills and the ability to communicate effectively with various audiences.

Nice-to-haves

• Experience with operational analysis including data collection, reporting and analytics