Operations Analyst Team Lead

$80,000 - $125,000/Yr

Uline - DFW Airport, TX

Full-time - Mid Level

Onsite - DFW Airport, TX

5,001-10,000 employees

Merchant Wholesalers, Nondurable Goods

About the position

As an Operations Analyst Team Lead at Uline, you will play a crucial role in translating data into actionable insights that drive operational efficiency and business growth. This position requires a strong analytical mindset and the ability to interpret complex data sets to identify trends and recommend improvements. You will be responsible for reviewing and summarizing operational data, guiding a team of analysts, and managing various projects to enhance the overall performance of the organization. Your insights will directly influence management decisions and operational strategies, making your role vital to the success of the company. In this position, you will also engage with daily customer feedback to pinpoint areas for efficiency and process enhancements. Collaborating with different departments, you will address operational issues and propose effective solutions. Additionally, you will be tasked with building comprehensive reports and data visualizations that highlight key performance indicators (KPIs), thereby informing critical business decisions. This role is ideal for individuals who thrive in a dynamic environment and are passionate about leveraging data to drive results.

Responsibilities

• Review and summarize operational data to provide recommendations to management.
• Guide and develop a team of analysts, managing projects and providing updates.
• Read daily customer feedback to identify efficiencies and process improvements.
• Work with departments on operational issues and recommend solutions.
• Build reports and data visualizations on key performance indicators (KPIs) to inform business decisions.

Requirements

• Bachelor's degree.
• 5+ years of relevant experience.
• Prior experience leading a team of analysts.
• Strong Excel, SQL and Power BI skills.

Benefits

• Complete medical, dental, vision and life insurance coverage and other wellness programs.
• 401(k) with 6% employer match.
• Multiple bonus programs, including profit sharing.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.