Operations Analyst (Work Remotely Anywhere in the United States)

$45,760 - $58,240/Yr

Businessolver - West Des Moines, IA

Part-time - Entry Level

West Des Moines, IA

Administration of Human Resource Programs

About the position

Businessolver is seeking an Operations Analyst - ACA/Billing to join our growing team. This position is fully remote, allowing you to work from anywhere in the United States. Since our inception in 1998, we have been at the forefront of delivering innovative benefits technology and services, driven by a commitment to client satisfaction. Our mission is to create programs that maximize benefits investment, minimize risk, and engage employees through user-friendly solutions and communication tools. As an Operations Analyst, you will play a crucial role in maintaining client billing setups and ensuring the timely completion of billing processes according to best practices. In this role, you will be responsible for managing the entire billing process, which includes completing all billing data loads, adhering to billing schedules, and implementing risk mitigation strategies on a daily basis. You will create invoices for clients, ensuring accuracy in billing and making necessary retroactive adjustments. Your analytical skills will be put to use as you collect, analyze, and summarize data to prepare detailed billing reports. You will take full accountability for the billing process from the receipt of work to resolution and closure, while also assisting other departments with statistical data coordination for analysis and research. Confidentiality is paramount, and you will ensure that sensitive information is handled in accordance with company guidelines. Regular attendance and punctuality are essential, and you may be assigned additional duties as needed.

Responsibilities

• Maintain client billing setup and completion of the billing process schedule per best practice
• Complete all billing data loads, all billing process schedules and risk mitigation daily
• Create invoices for clients to bill for services or products
• Review invoices to ensure that clients are billed accurately and make retroactive adjustments as needed
• Collect, analyze, and summarize data and trends to prepare accurate billing reports
• Take accountability for entire process from receipt of work to resolution and closure
• Assist in coordinating statistical data for analysis and research by other departments
• Ensure sensitive information remains confidential and adheres to company guidelines
• Perform other duties as assigned

Requirements

• Bachelor's Degree required, preferably in Business Systems, Finance, Accounting or related field of study
• 2+ years' experience with either HRIS, payroll, benefits, insurance, and/or carrier systems and processes
• Experience within the benefits, Human Resources, or health care industries is desired
• Expertise with Excel strongly preferred including VLOOKUP, Pivot Tables, and Concatenate Functions
• Ability to maintain high quality work and attention to detail under deadlines
• A confident, positive self-starter who achieves high performance standards
• Curiosity and a willingness to ask questions
• Desire to understand, follow and improve processes

Nice-to-haves

• Individuals with ACA, accounting or finance experience are also ideal
• A sense of humor and interesting taste in music or knowledge of pop culture trivia

Benefits

• Comprehensive benefits package
• Annual bonus incentive plan