Operations Analyst

Sei Investments Company - Oaks, PA

Full-time - Entry Level

Hybrid - Oaks, PA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

As a member of the Global Wealth Services Operations Unit, the Securities Analyst will be responsible for processing traditional asset settlements for foreign trades, while supporting external clients. This position will handle multi-currency transactions related to custody of global securities and Foreign Exchange processing. The analyst will deal with domestic and international counterparties ensuring timely settlement and accurate accounting of these transactions. This position will provide coverage and support to various team members, and may be called upon to assist with related activities within the Operations Services Unit. The team structure addresses services such as: Global Settlements, Option Settlements, Securities Lending, Derivative/Collateral Processing and TBA Pair-Off Settlements in addition to a few other types of Alternative Asset Processing. These services require special attention and knowledge. The selected individual should be detail oriented, efficient, timely, and able to handle multiple situations. The position will provide challenges in meeting deadlines, handling spikes in volumes, and at times client inquiries with related time sensitivity. The selected candidate must be able to handle these situations in an efficient, professional manner, with quality and completeness.

Responsibilities

• Basic processing and/or service activities specific to team function
• Reviewing, analyzing, and entering client information and transactions into multiple systems
• Setting up securities, general account level maintenance, and some level of client contact
• Respond to client inquiries in a timely, accurate and professional manner
• Working on special projects as needed
• Perform research & analysis of root cause conditions
• Implement solutions as assigned
• Interact effectively with multiple operational processing teams
• Maintaining the highest level of confidentiality, quality and privacy
• Manage a time-sensitive delivery schedule
• Receive and prioritize Account Transfer Documentation and directives received from clients
• Perform comprehensive quality assurance check of Account Transfer Documentation
• Reject unsatisfactory documentation back to clients with clear and comprehensive specifics
• Ability to read and understand brokerage/investment statements to ensure that expected assets are pended to GWP accurately and timely
• Perform effective follow-up contact a point with contra-brokers to validate transfer paperwork has been received in good order
• Log call specifics to transfers tracking database in a comprehensive manner
• Heavy interaction with internal and external clients, as well as teammates, on the telephone, email and in person in a professional and accurate manner
• Regular and reliable attendance in accordance with position, business and/or client needs
• Other duties as assigned

Requirements

• Undergraduate degree and/or equivalent work experience required. Preference in: Accounting, Finance or Business related field
• Knowledge of Microsoft Office products including Word, Excel, Access and Outlook
• The ability to demonstrate effective communication skills to clients, service partners, and internal teams both in written and verbal communication
• Effectively coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines
• Provide excellent customer service to both our internal and external clients and service partners, responding timely and professionally to client inquiries as well as handle problems
• Must be able and willing to work effectively independently, as well as in a team, in an open floor environment
• Must be detail oriented

Benefits

• Healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
• Life and disability insurance (premiums paid for base coverage)
• 401(k) match
• Education assistance
• Commuter benefits
• Up to 11 paid holidays/year
• 16 days PTO/year pro-rated for new hires which increases over time
• Paid parental leave
• Back-up childcare arrangements
• Paid volunteer days
• Discounted stock purchase plan
• Investment options
• Access to thriving employee networks