Health First - Morgantown, WV
posted 2 months ago
This remote position involves a variety of analytical and reporting responsibilities aimed at supporting business operations. The successful candidate will be tasked with completing daily, weekly, and monthly analyses, generating reports, summaries, and dashboards that provide insights into business performance. The role requires effective communication skills to receive and respond to inquiries and complaints, interfacing with both internal and external personnel to ensure smooth operations. Additionally, the candidate will support audit, compliance, and regulatory responsibilities, ensuring that all activities meet established guidelines and standards. The position also involves meeting Service Level Agreement (SLA) guidelines in creating files, reconciling information, and executing system batches. A critical aspect of the role is identifying solutions to issues related to business operations performance, reporting findings, and making recommendations for process improvements to management. The candidate will participate in systems testing and validation for various operational systems, working closely with other teams or business units as a subject matter expert to understand objectives and dependencies, ensuring consistency across operations. Moreover, the role may require serving as a departmental liaison with vendors or internal clients, applying both basic and complex analytics, data manipulation, and data queries to support operational needs. Additional duties may be assigned as necessary, making adaptability and a proactive approach essential for success in this position.