Operations Analyst

$125,000 - $125,000/Yr

Palantir Technologies - New York, NY

Full-time

New York, NY

Publishing Industries

About the position

Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Operations Analyst role is crucial in tracking and stabilizing projects, removing roadblocks, driving operational outcomes, and anticipating needs, allowing Palantir teams to focus on the problems they are best equipped to solve. This position requires a combination of operations, project management, process optimization, and execution skills. In this role, you'll demonstrate your strength in organization and innovate on ways to help the teams you support be as productive and impactful as possible. You're resourceful and can drive towards a solution if things go awry. Communication is one of your greatest strengths, and you excel at constructing order out of ambiguity. You will also be responsible for driving projects forward and owning their operational outcomes. Our ideal candidate is innovative, collaborative, and can balance differing goals and viewpoints when identifying solutions. You will be part of a team of individuals who are just as passionate about supporting one another as they are about Palantir's mission. We operate in a high accountability, high expectation environment where the goal is always to produce the best solution. Willingness to accept and respond to feedback is critical.

Responsibilities

• Act as the first-responder when issues arise, helping troubleshoot while also creating and implementing creative solutions.
• Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction.
• Craft and implement processes or tools to reduce friction and optimally utilize resources.
• Partner with Palantir stakeholders to spot gaps in process, scope projects/initiatives, and deliver results on-time, on-budget, and at a high-quality bar.
• Leverage the collective knowledge of the team - learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth.

Requirements

• Ability to travel 10-25%
• An ability to work in a fast-paced environment by maximizing organizational efficiency.
• An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures.
• Capacity to learn new skills and technologies to deliver the most effective solutions, and understand, translate, and communicate technical concepts to others.
• Sound judgment, with the ability to recognize inefficiencies and quickly mitigate.
• High level of attention to detail, including maintaining accurate records and diligently tracking project metrics.

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance.
• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance.
• Commuter benefits.
• Take what you need paid time off, not accrual based.
• 2 weeks paid time off built into the end of each year (subject to team and business needs).
• 10 paid holidays throughout the calendar year.
• Supportive leave of absence program including time off for military service and medical events.
• Paid leave for new parents and subsidized back-up care for all parents.
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation.
• Stipend to help with expenses that come with a new child.
• Employees can enroll in Palantir's 401k plan.