ICF International - Macomb, IL
posted 4 months ago
As an Operations Analyst at ICF, you will play a pivotal role in supporting our growing portfolio of work with utilities in the Midwest. This position is designed for an experienced professional who has a proven track record in multi-project execution, budget management, data analytics, and reporting. You will be responsible for developing and delivering a comprehensive strategy that focuses on the coordination of analytics, reporting, research, organization, and process efficiency across multiple large portfolios. This will involve leveraging regional staff based on fluctuating workloads and developing best practices for programmatic functions such as project reviews, performance tracking, client deliverables, and project startup activities. In this role, you will work closely with the Director of Program Operations, our Mid-Central Region Lead, and local implementation teams. Your primary focus will be on delivering energy efficiency and bill savings to all customers, including under-served communities, while ensuring grid stability and providing safer, more energy-efficient homes. You will direct the quality and performance of the team responsible for various tasks, including the coordination of regular program-level deliverables, supporting internal and external team meetings, and generating accurate and polished deliverables for all regulatory filings and reports. You will also manage operations for the implementation of client portfolios, ensuring that programs are performing as expected and explaining forecasted variances. This position requires strong communication skills, as you will be presenting performance metrics to both internal and external stakeholders. Your ability to collaborate with program managers and coordinate with various teams will be essential in achieving the desired outcomes for our clients.