Operations Analyst

$70,000 - $75,000/Yr

Cardinal Group International - Wilmington, NC

Full-time - Mid Level

Wilmington, NC

Waste Management and Remediation Services

About the position

The Operations Analyst at Cardinal Group Companies is responsible for planning and executing project management functions, focusing on reporting portfolio-wide metrics, ensuring quality control and compliance, managing operational tools, and supporting the development of the company's business intelligence platform. This role is integral to enhancing operational efficiency and maximizing revenue across the managed portfolio.

Responsibilities

• Directly support the Cardinal Group Operations teams in various areas outlined in the summary.
• Collaborate with systems, IT, and data teams to provide operational input for relevant projects.
• Work with the learning and development team to improve training content delivery related to data literacy and business intelligence systems.
• Manage the production of company-wide reporting, including Accounts Receivable and Portfolio Performance Metrics.
• Analyze portfolio metrics to discover operating trends and maximize revenue streams.
• Provide quality-control functions to ensure compliance with operational schedules and best practices.
• Perform other tasks as assigned by the Vice President, Management Services.
• Collaborate with other Cardinal Group Companies to focus on overall data integrity.
• Participate in Cardinal U training and champion the Cardinal Culture.

Requirements

• 3-5 years of relevant industry experience in finance, operations, and systems.
• Excellent time management and organization skills.
• Ability to meet strict deadlines and prioritize tasks effectively.
• Strong analytical skills and attention to detail.
• Ability to problem solve and think creatively.
• Professional written and verbal communication skills.
• Customer service focused attitude.
• Bachelor's degree preferred.

Nice-to-haves

• Experience with business intelligence systems and data platforms.
• Familiarity with project management methodologies.

Benefits

• Continuing education credits
• Dental insurance
• Parental leave
• Vision insurance
• Loan assistance
• Pet insurance