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CYM Livingposted 8 days ago
$60,000 - $85,000/Yr
Full-time • Entry Level
Chicago, IL
Resume Match Score

About the position

CYM Living is currently looking for a full-time Operations Analyst to add to our team. Successful candidates will be self-driven, dynamic communicators, team players, and be able to work effectively in an entrepreneurial environment. The ideal candidate will bring 1-3 years of business operations or real estate experience, with robust experience developing and implementing operational processes using both highly technical and soft skills to determine the root of the problem and the most effective solution. This role works to improve CYM's operational performance by leveraging data and insights from staff to implement positive change throughout the organization. This role will be highly cross-functional, working with every team in the company, and will require a natural leader inclined to ask questions and challenge the status quo. Highly effective and confident interpersonal and communication skills with a diverse audience, including senior executives, will be a critical success factor in this role.

Responsibilities

  • Closely monitor weekly trends in operational metrics such as leasing activity, productivity, and relative workloads.
  • Create analytics to drive decision making using SQL, Excel, and Property Management software.
  • Run ad hoc projects/analyses to create strategic recommendations based on data analysis.
  • Measure performance against process requirements, aligning improvement projects to close performance shortfalls.
  • Implement new operational initiatives to cut cycle time, improve efficiency, and increase customer satisfaction.
  • Identify areas of improvement in business processes and implement solutions.
  • Research, diagnose, and resolve technical issues both independently and as a part of a team.
  • Train and support company staff of all levels on operational initiatives.
  • Prepare meeting materials and present to a varied audience.
  • Be the main point of contact for some vendor relationships, and handle contract negotiations to be reviewed and signed by upper management.
  • Manage seasonal and ad hoc projects as directed by supervisor.
  • Suggest work schedule changes based on business needs, and process the changes once approved.
  • Update various software settings and information as needed.

Requirements

  • Bachelor's Degree in finance/economics, real estate, entrepreneurship, or related major required.
  • Minimum 3.5 GPA.
  • 1-3 years of business operations, real estate or data experience.
  • Microsoft Office skills are a huge plus.
  • Experience with Yardi, SQL, business intelligence tools (Tableau, Looker, etc.) a huge plus.
  • Excellent written and verbal communication skills.
  • Must be able to communicate effectively to all departments and levels of the organization.
  • Must have the ability and willingness to work both independently and cooperatively in a team environment.
  • Strong desire to learn and take on responsibility quickly.

Benefits

  • Medical, Dental, and Vision Coverage.
  • Flexible Spending and Health Savings Accounts.
  • Short-Term Disability and Supplemental Life Insurance.
  • Employee Assistance Program.
  • Fitness and Well-Being Program.
  • Company-Paid Life Insurance and Long-Term Disability.
  • 401(k) with Generous Company Match.
  • Paid Time Off (PTO), Paid Sick Time, and Paid Holidays.

Job Keywords

Hard Skills
  • Business Operations
  • Microsoft Office
  • SQL
  • Tableau
  • Yardi
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  • GFLDqXC6 3vyFrqI1cjewXV
  • HpOkyJCa 8I9bZ1xDijdS
  • j2kplyxg0 wdf5EIBK8yj JHwC0KeSt
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  • tRd1IBiNT CfeIRwvcYS47
  • xpsugC DOVLhzXj4Hw
  • XtejsgZuB xid58aU0 GONwY7Wzf2mj
Soft Skills
  • mhZnEy6Nq EL8fVDC
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