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Operations Analyst
TriWest Healthcare Alliance - Anchorage, AK
posted about 2 months ago
About the position
The Operations Analyst at TriWest Healthcare Alliance is responsible for developing, analyzing, and coordinating Medical Management Operations projects. This role involves conducting assessments of operational programs, developing metrics, identifying performance issues, and producing management reports to recommend process improvements. The analyst will also provide technical support and work closely with IT engineers to resolve system issues, particularly in a hybrid work environment.
Responsibilities
- Plans, organizes, and manages work queues and projects as directed.
- Conducts statistical analysis and business modeling of performance metrics to identify areas for process improvement.
- Performs primary and secondary research independently.
- Develops management reports for performance improvement teams.
- Analyzes and reports on data, market trends, and government regulations pertaining to specific assignments.
- Prepares and analyzes detailed business plans including cost benefit analysis for both short and long-term objectives.
- Coordinates implementation of new Medical Management Operations policies and procedures.
- Coordinates staff administrative support for the hub director.
- Performs other duties assigned.
- Regular and reliable attendance is required.
Requirements
- Bachelor's degree in Business, Statistics, Economics, or Health Care Administration or equivalent experience.
- If supporting TRICARE contract, must be a U.S. Citizen.
- If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation.
- Project management, business and operational planning, and process improvement experience.
- Data management, statistical analysis, report design, and presentation skills.
- Minimum of three (3) years healthcare experience in operations, managed care, finance, and/or medical management.
Nice-to-haves
- Prior IT support and facilities management experience for Operations Analysts that support physical hub operations.
Benefits
- Medical, Dental and Vision Coverage
- Generous paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
