Operations Analyst

Dairy Farmers of America - East Syracuse, NY

Full-time

East Syracuse, NY

Food Manufacturing

About the position

The position involves providing analysis and reporting on key business metrics related to milk supply and demand, route optimization, and sales performance. The role requires routine reporting and data inquiries for internal and external stakeholders, focusing on operational efficiency and continuous improvement in the dairy industry.

Responsibilities

• Create and maintain milk supply and demand budgets by monitoring and forecasting farmer-owner milk production and customer demand.
• Calculate credits and special pricing for customers at month end and communicate to the accounting department prior to invoicing.
• Compile farm quality and component results for monthly reporting and invoicing.
• Support key relationships with customers, farmer-owners, and haulers by providing routine reporting and responding to inquiries.
• Gain a quantifiable understanding of variations in milk supply and dispositions on a daily, weekly, monthly, seasonal, and annual basis.
• Collect data, analyze, and report on customer and hauler performance including wait time, weight variances, and balancing costs.
• Provide detailed analysis to help evaluate sales opportunities for milk and milk components.
• Participate in the creation and maintenance of optimization models for raw milk movements and assist in implementing modifications to reduce costs.
• Extract, collect, and modify data from internal and external systems for strategic planning.
• Serve as a key resource for dairy industry information and assess trends related to milk production and market conditions.
• Develop and compile materials including presentations and written documents for various stakeholders and present as needed.
• Actively participate in professional development opportunities to enhance skillset.

Requirements

• Undergraduate degree in agriculture, business, economics, sales and marketing, or related curriculum (or equivalent combination of experience and education).
• 2 to 5 years of general marketing and/or sales, market research, data analysis, communications, analytical or related experience.
• Knowledge of the dairy industry is preferred.
• Strong analytical skills with high degree of accuracy and attention to detail.
• Proficient with Microsoft Excel, Word, and PowerPoint, with a basic understanding of database management and applications.
• Must be accountable, self-motivated, and detail-oriented with excellent organizational skills.
• Strong interpersonal skills, including exceptional communication and listening skills.

Nice-to-haves

• Knowledge of SAP, Power BI, Ever.Ag, Maptitude and/or optimization software is helpful but not required.

Benefits

• Equal Opportunity Employer
• EEO/AA/Female/Minority/Disabled/Veteran