Bluecross Blueshield of South Carolina - Columbia, SC
posted 4 months ago
As an Operations Analyst at BlueCross BlueShield of South Carolina, you will play a crucial role in analyzing proposed policies, procedures, forms, and reports under general supervision. Your primary responsibility will be to recommend operational improvements through standardization, simplification, and discontinuance of processes. You will also be tasked with reviewing organizational functions and structures to identify and eliminate overlapping or duplicative efforts. In addition, you may provide security administration for applications supported by your area, contingent upon receiving the appropriate written and approved requests. This full-time position requires a commitment of 40 hours per week, typically from Monday to Friday, and is based at our office located at 4101 Percival Road in Columbia, SC. Once you complete your training and meet performance standards, there may be opportunities for remote or flexible work arrangements. Some travel may be required as part of your duties. In this role, you will evaluate existing procedures and processes to make informed recommendations for improvement. You will monitor reports to assess the impact of performance on key measures and provide analyses of internal performance metrics for various projects. Your responsibilities will also include assisting in the implementation and maintenance of systems or processes, developing and maintaining written procedures, conducting workflow audits, and providing training for new employees. You will generate data to prepare reports, maintain databases, and ensure the accuracy of records affecting report quality. Additionally, you will maintain close contact with management to provide updates on issues and projects, and may serve as a liaison between your department and other internal or external groups.