Operations Analyst

About the position

At Vertex Education, we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference-with us.

Responsibilities

• Lead quarterly contract reviews and assist in vendor contracts management, renewals, and performance scorecard reviews.
• Collaborate with procurement to ensure vendor compliance with organizational standards.
• Monitor monthly spend trends of partner schools and identify areas for potential savings.
• Lead the development and execution of RFPs and vendor selection processes.
• Compile, analyze, and interpret purchase orders, vendor performance, and operational metrics data finding cost reduction opportunities.
• Create regular reports to track key performance indicators (KPIs), such as cost savings, efficiency improvements, and SLA compliance.
• Provide actionable insights to guide decision-making for Operations department strategies.
• Monitor trends and anomalies in data to proactively identify potential issues or opportunities.
• Generate and analyze reports in Workday, providing insights to optimize the Operations department performance.
• Assist with project planning, execution, and tracking for facilities, procurement, food services, and IT initiatives.
• Support the training and onboarding of team members on new processes or tools.
• Develop and document standard operating procedures (SOPs) for key processes in Operations.
• Support the implementation of new tools, systems, or technologies to improve operational performance.

Requirements

• 3+ years of experience in operations, project coordination, analysis, or a related role.
• Demonstrated experience with data analysis, including compiling, interpreting, and presenting metrics and KPIs.
• Experience with process improvement methodologies, such as Lean Six Sigma or equivalent.

Nice-to-haves

• Innovative: willingly takes on new challenges and finds creative solutions.
• Delivers exceptional service: Consistently meets customers' needs and demonstrates the willingness to go above and beyond to understand customer requirements and deliver results.
• Drives results: Sets aggressive goals and has high standards.
• Effective communicator: Clearly describe findings and recommendations verbally and in writing.
• Detail-oriented: Even small mistakes can create significant issues; attention to detail work indicates care about the outcomes.
• Team player: Genuinely values teamwork.

Benefits

• Industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Comprehensive medical, dental and vision benefits.
• 401(k) plans with a 6% employer match on your contributions.
• Mentoring and money to take training classes.
• A welcoming, supportive, and inclusive environment.