ICF International - Tulsa, OK
posted 4 months ago
The Operations Analyst position at ICF focuses on supporting Commercial Energy Efficiency Programs, primarily in a remote capacity, with a requirement to be located within three hours of Tulsa, OK. This role is designed for individuals who have a strong background in operations management, particularly in executing multiple projects, managing budgets, and performing data analytics and reporting. The successful candidate will work closely with program managers, project coordinators, and engineers to develop and implement strategies that enhance the efficiency and effectiveness of energy programs aimed at providing energy savings to customers, including underserved communities. In this role, you will be responsible for coordinating program-level deliverables, which include weekly reports and forecasting, while ensuring that both qualitative and quantitative data are accurately represented. You will support internal and external meetings by preparing necessary data, documenting action items, and ensuring that all program staff have access to the latest resources and documents. Additionally, you will manage the invoicing process, ensuring that all incentives are processed correctly and timely, and you will lead communication with the IT group to monitor and improve the use of IT tools. The position also requires you to stay updated on energy efficiency technologies and maintain process workflows and team manuals. You will track Key Performance Indicators (KPIs) and work with the portfolio manager to implement corrective action plans as needed. This role is integral to ensuring that the energy efficiency programs meet their goals and deliver value to clients and stakeholders.