Operations Analyst

$60,000 - $65,000/Yr

CLEAResult

Full-time - Entry Level

Remote

51-100 employees

Professional, Scientific, and Technical Services

About the position

The Operations Analyst at CLEAResult plays a crucial role in providing data and analytical support to Michigan Program Portfolios. This position involves managing program data, conducting complex analyses, and ensuring data integrity to support the success of various energy programs. The analyst will communicate findings through regular reports and respond to ad-hoc data requests from both internal and external stakeholders, contributing to a culture of continuous improvement and effective program delivery.

Responsibilities

• Manage program and portfolio data and conduct complex analysis to ensure the success of Michigan programs.
• Communicate data by providing regular reports and responding to ad-hoc data requests for multiple programs, field team activities, and business-development.
• Ensure data is accurate and complete, and utilize best practices and tools for data integrity and security.
• Respond to data requests from a variety of internal and external stakeholders, including clients.
• Exercise independent judgement in balancing and prioritizing scheduled data requests and reports with ad-hoc requests.
• Collaborate with the Operations Support and Program Management teams to communicate data projects and priorities, and brainstorm solutions to program delivery challenges.
• Develop new reports as requested to track program performance and support Program Managers in delivering to program KPIs.
• Provide analysis that goes beyond established reports to support portfolio/program goals.
• Contribute to a culture of continuous improvement.
• Project and/or process management as needed.

Requirements

• 3-5 years relevant experience
• High School diploma or GED required
• Bachelor's degree required

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program
• Employee Assistance Program
• Access to on-demand training courses