Operations Analyst

$62,400 - $70,720/Yr

Turning Point Brands - Santa Monica, CA

Full-time

Santa Monica, CA

Management of Companies and Enterprises

About the position

Turning Point Brands, Inc. is seeking a driven and resourceful Operations Analyst to assist in the day-to-day operations of our e-commerce websites. The role involves managing various aspects of the e-commerce business, including inventory management, sales forecasting, and financial reporting, while also identifying new opportunities for growth and efficiency improvements.

Responsibilities

• Assist in managing all aspects of an e-commerce website, including product listings, inventory management, and order fulfillment.
• Conduct business and financial analytics to forecast sales and inventory needs, and produce data-driven reports to guide decision-making.
• Partner with stakeholders across business units in a collaborative way, including finance, marketing, sales, fulfillment, IT, and customer support.
• Work with marketing and sales teams to develop promotional campaigns and product launches.
• Collaborate with IT and technical teams to define, develop, and deploy new features and functionalities.
• Develop and implement strategies to increase sales and improve customer satisfaction.
• Develop and implement processes and workflows that promote efficiency and productivity.

Requirements

• Experience with e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Experience with Excel and analyzing different types of data.
• Strong problem-solving skills with the desire to continuously learn.
• Strong organizational skills and the ability to perform tasks in a timely and productive manner.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A positive attitude that contributes to the overall success of a collaborative environment.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off