Operations and Business Development Manager

$60,000 - $72,000/Yr

National Protective Service - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Administrative and Support Services

About the position

As an Operations and Business Development Manager at National Protective Service, you will oversee the operational aspects and growth of the security guard company. This role involves managing daily operations, identifying new business opportunities, and ensuring compliance with company policies and client requirements.

Responsibilities

• Supervise and coordinate the operational activities of security guards, ensuring compliance with company policies, procedures, and client requirements.
• Identify and pursue new business opportunities to expand the client base and increase revenue.
• Build and maintain strong relationships with existing clients, addressing their concerns and providing exceptional customer service.
• Prepare and submit compelling proposals and bids in response to client requests.
• Negotiate contract terms and conditions with clients, ensuring alignment with company objectives and profitability.
• Recruit, train, and manage a team of security guards, ensuring proper staffing levels and optimal performance.
• Monitor financial performance, including budgeting, cost control, and revenue forecasting.

Requirements

• Proven experience in security operations management and business development within the security industry.
• Strong business acumen with the ability to analyze market trends and develop business strategies.
• In-depth knowledge of security protocols, industry best practices, and relevant regulations.
• Excellent interpersonal and communication skills to establish and maintain strong relationships with clients.
• Strong sales and negotiation skills to identify opportunities and close deals.
• Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
• Proficiency in financial analysis, budgeting, and cost control.

Nice-to-haves

• A bachelor's degree in business administration, marketing, security management, or a related field is preferred.
• Relevant certifications in business development or security management are advantageous.

Benefits

• Competitive salary range of $60,000 - $72,000 per year.
• Full-time contract position with flexible scheduling options.