Operations and Events Coordinator

$23 - $25/Yr

Genesys Works - New York, NY

Full-time - Entry Level

New York, NY

Educational Services

About the position

The Operations and Events Coordinator will have cross-functional responsibilities in operations and systems management, external events, and volunteer events. As Genesys Works NYC continues to grow the number of students served, the Operations and Events Coordinator will play a valuable role in building effective systems, streamlining projects, running events, and supporting all areas of the organization. The Operations and Events Coordinator will be expected to go into the office in lower Manhattan 1-2 times a week to go through mail, organize the office, and complete other tasks as needed. The rest of the team goes in at least once a month for all-team meetings and other responsibilities as needed.

Responsibilities

• Support daily operations, including administrative support, monitoring general inbox, database maintenance, and office management tasks as assigned.
• Regularly perform data audits in Salesforce to ensure integrity of data and that applicable dashboards represent accurate and up to date data.
• Support teams and organization in problem-solving operational needs, often in collaboration with Genesys Works National.
• Support onboarding of new interns, including collecting and updating data from corporate partners, organizing drug tests and background checks, reviewing corporate partner contracts, and ensuring Salesforce records are up to date.
• Support external communications and engagement, including updating materials in Canva, customizing thank you letters, and conducting prospect research for team leads.
• Responsible for accurate Business Unit data, billing rates, invoice requirements, and all other contractual data management.
• Generate and/or create reports with key data and metric information in Salesforce and in Microsoft Office.
• Support with scheduling as requested and staff hiring processes.
• Proactively create Standard Operating Procedures (SOPs), resources, and toolkits for internal use such as for data integrity, communications, and ways of work.
• Coordinate and execute event logistics, including securing space, ordering food and beverages, designing and ordering swag, organizing and managing volunteers, and printing.
• Build email communications, such as invitations, in Salesforce Account Engagement.
• Manage RSVPs using Salesforce and, at times, Form Assembly.
• Support in writing copy and designing event materials in Canva.
• Support Director of Development in planning events and ideating new engagement opportunities for supporters.
• Liaise across the organization to recruit, manage, and track volunteers.
• Support volunteer event planning.
• Lead project management of volunteer recruitment, training, resources, and communications.
• Provide programmatic support for major program initiatives, including recruitment, summer training, college access, and college success programs.
• Support Executive Director with expense reports.
• Provide support with new projects as needed.
• Other duties as assigned.

Requirements

• Strong organizational skills with the ability to work on multiple projects and deadlines simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with different stakeholders.
• Ability to work independently, but also a team player who can effectively work with colleagues across teams, and engage with others at varying levels of seniority internally and externally.
• At least 1 year of event coordination and/or operations experience.
• Proficiency with Microsoft Office and Google Suite and familiarity with Salesforce or other databases is required.
• Ability to work well under pressure, with a strong sense of accountability for both organizational success and personal development.
• Ability to problem-solve.
• Strong presence and leadership in group setting with young people.
• Ability to relate to and work with diverse populations in diverse settings.
• Ability to work a flexible schedule when needed, including some evenings.
• Must pass a criminal background check.

Benefits

• Competitive compensation commensurate with experience and qualifications.
• Medical, dental, and vision insurance.
• Company-paid life and disability insurance.
• Generous time off to include vacation, wellness, and (10) company paid holidays.
• 403(b) retirement savings plan with company match.
• Communication allowance.
• Flexible work arrangements.
• Fun company-sponsored events and celebrations to honor our students and staff.