Operations and Fleet Coordinator

Pathway To The Future Learning Center - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

About the position

The Operations and Fleet Coordinator at Pathway Resource Center is a mid-level leadership role responsible for overseeing daily operations, compliance, and quality assurance for the D2S MicroTransit Program. This position involves coordinating schedules, managing fleet maintenance, and supporting drivers through recruitment, training, and performance reviews. The coordinator also engages with community partners and assists in promotional efforts to enhance operations.

Responsibilities

• Coordinate day-to-day operations of the D2S MicroTransit Program.
• Ensure building accessibility and that Transportation Drivers are present for shifts.
• Track and manage the scheduling and availability of the vehicle fleet.
• Support Schedulers and serve as a back-up as needed.
• Train new Schedulers as necessary.
• Meet with Schedulers and Transportation Drivers monthly for updates and to address potential issues.
• Ensure regular maintenance and timely repairs for the vehicle fleet.
• Report on and coordinate bus maintenance and vehicle repairs.
• Oversee the exchange and purchasing process for the vehicle fleet.
• Secure the vehicle fleet daily and ensure cleanliness of vehicles.
• Monitor and track fuel usage and other fleet gas trends for reporting purposes.
• Schedule maintenance for the vehicle fleet and submit repair forms to the CEO.
• Provide monthly D2S Vehicle Fleet Reports to the CEO.
• Track and inform the CEO about Drivers DOT physicals and drug screenings.
• Check and monitor vehicle fleet internal monitoring devices for quality assurance.
• Conduct regular quality assurance checks for Transportation Drivers.
• Report all D2S MicroTransit legal and partnership issues to the CEO.
• Prepare quarterly reports and monthly FTA data reports.
• Participate in the hiring process for Transportation Drivers.
• Actively recruit or refer Transportation Drivers when needed.
• Conduct performance reviews for Transportation Drivers and the Scheduler.
• Train the Director of Operations as a back-up for potential absences.
• Provide technical skill support to Transportation Drivers to increase knowledge of business operations.
• Make marketing and promotion recommendations for D2S MicroTransit.
• Send Transportation Drivers into the community to distribute promotional materials.
• Refer potential D2S MicroTransit partners and funders to the CEO.
• Support community outreach and food access programs.
• Ensure a 30-day supply of materials for the Transportation Drivers and Scheduler.
• Be an active member of the D2S development team and make recommendations for improvements.
• Serve as an on-call and back-up Transportation Driver when necessary.

Requirements

• Must have some college education or a minimum of two years of related experience.
• Must possess a valid and current Commercial Drivers License, endorsed for Passenger Vehicles.
• Must be able to pass a Criminal Background Check.
• Must pass DOT Physical & Drug Screening.
• Must be at least 21 years of age.
• Must have a reliable vehicle with current vehicle insurance.
• Must be able to work 40 hours per week, including some weekends and evenings.

Nice-to-haves

• Knowledge of Indianapolis and Far-Eastside area.

Benefits

• Bereavement leave
• Life insurance
• Paid holidays
• Paid time off
• 4 Wellness Days (2 company in-house events, 2 employee scheduled days off)
• Final week of December paid off
• Paid for Birthday Off