Operations Assistant / Account Manager Burley, Idaho

$41,600 - $49,920/Yr

Energy Management Corporation - Salt Lake City, UT

Full-time - Entry Level

Salt Lake City, UT

Administrative and Support Services

About the position

We are currently seeking an exceptional candidate to provide partnership and management support to the Regional Branch Manager. This role is involved in crossing many areas of EMC including administration, sales, and operations and has the opportunity to provide significant and meaningful impact within the region to help build success with the branch team. This position will evolve into an Account Manager (Sales) Role for the right candidate. We are looking for a candidate who will take the time to gain knowledge on our products and then leverage their knowledge to help increase the value we provide our customers. Additionally, the goal of the Account Manager is to increase revenue and grow our customer base. The Operations Support Associate for the regional branch is responsible for providing hands-on operational and strategic support to the Regional Branch Manager and direct team. There are three major obsessions of the Operations Support Associate role: Partnership in execution of branch objectives, Process/project management and operational support, and Ensure branch customers are highly satisfied. Above all, execution partnership is the most significant responsibility within the Operations Support Associate position; s/he will be relied upon by the region Branch Manager to provide advising/counseling and highlight gaps, risks, and opportunities. The ideal candidate for this role is someone who can be an effective partner to the Regional Branch Manager and is willing to take on any tasks and assignments that are needed to assist in branch success; sees the needs before they become issues and works to help solve them. This candidate should bring structure to chaos by exercising good judgment, common sense, and reasoning; able to go back and forth between the conceptual (goals/strategy) and practical (application/execution). They should excel at relationship building, acting as a uniting force among the team and across pillars/departments to create cohesion and alignment under a common goal, as well as to drive decision-making and influence outcomes. The candidate must have the drive and ability to make an impact, both broadly and individually, to shape change and ultimately improve operations of the branch; taking the bull by the horns and turning the Regional Branch Manager's vision into reality.

Responsibilities

• Provide partnership and management support to the Regional Branch Manager.
• Assist in executing branch objectives and ensuring customer satisfaction.
• Manage processes and projects to support branch operations.
• Identify gaps, risks, and opportunities for improvement within the branch.
• Build relationships across departments to foster collaboration and alignment.
• Drive operational excellence and improve branch performance.

Requirements

• Preferred previous experience in a business/strategy role or business degree.
• Highly detail-oriented with strong organizational skills.
• Comfortable wearing many hats and assisting wherever needed.
• Resourceful and creative in solving difficult problems.
• Previous experience in an industrial service or operations-type environment preferred.
• High degree of common sense and knowledge of operational excellence.
• Ability to manage within budget and optimize branch cost management.
• Strong sense of ownership and responsibility for work.
• Commitment to safety and environmental quality.
• Quality-focused and takes pride in deliverables.
• Pragmatic decision maker with risk/benefit analysis skills.
• Ability to drive pickup and pull trailer.
• Forklift certification required.
• Prior experience with inventory management.