OPERATIONS ASSISTANT MANAGER

About the position

The Operations Assistant Manager at Dollar Tree plays a crucial role in supporting the Store Manager with various operational tasks within the store. This position is focused primarily on front-end and sales floor operations, ensuring that the store runs smoothly and efficiently. The Operations Assistant Manager is responsible for assisting with the hiring, training, and development of store associates, as well as overseeing daily store activities in the absence of the Store Manager. This includes performing all opening and closing procedures, maintaining a professional and friendly environment, and ensuring compliance with company policies and safety guidelines. In addition to these responsibilities, the Operations Assistant Manager will assist in protecting and securing all company assets, including store cash. They will also be tasked with maintaining all areas of the store, including the stockroom and sales floor, to meet company standards. This role requires direct supervisory responsibility for all hourly associates when the Store Manager is not present, and the Operations Assistant Manager will process all corporate directives related to store activities as delegated by the Store Manager. The position also involves assisting the Store Manager with various operational tasks such as managing cashiering activities, ensuring proper staffing coverage, and maintaining the sales effectiveness of seasonal areas in the store. The Operations Assistant Manager will coordinate appropriate signage, assist with the receipt and return of merchandise, and manage store supplies and expense control. This role is essential in maximizing impulse sales and ensuring that the store is well-stocked and visually appealing to customers.

Responsibilities

• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash
• Adhere to all policies and procedures including safety guidelines
• Maintain a professional and friendly environment with customers, subordinates and supervisors
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
• Direct supervisory responsibility for all hourly Associates when the Store Manager is not on the premises
• Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities as delegated by the Store Manager
• Assist the Store Manager on the receipt and return of DSD merchandise
• Follow the VIP and DSD Policies and Procedures
• Ensure proper staffing coverage on a daily basis
• Ensure that the sales floor is sales effective on a daily basis
• Manage cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
• Assist in the management of sales effectiveness of seasonal areas in the store
• Coordinate appropriate signage utilized in the store
• Process damaged merchandise on a daily basis
• Assist Store Manager with creation of weekly schedules
• Manage store supplies and expense control
• Assist with merchandising and maintaining the checkout area to maximize impulse sales
• Ensure coolers and store-front program racks/displays are refilled daily.

Requirements

• Prefer prior retail and management experience
• Strong communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs
• Ability to work in a high energy team environment

Benefits

• Health and welfare programs including medical, pharmacy, dental, and vision
• Employee Assistance Program
• Paid Time Off
• Retirement Plans
• Employee Stock Purchase Program