Operations Assistant / Scheduler II

$47,840 - $47,840/Yr

Keolis - Anaheim, CA

Full-time - Entry Level

Anaheim, CA

Transit and Ground Passenger Transportation

About the position

The Operations Assistant / Scheduler II plays a crucial role in ensuring the accuracy and efficiency of operational data and scheduling within the organization. This position involves reviewing and reconciling entries in the Dispatch Control System, ensuring compliance with client policies, and maintaining effective communication with staff and management. The role requires a high level of attention to detail and the ability to analyze data to improve performance and productivity.

Responsibilities

• Review, verify and reconcile entries in the Dispatch Control System (DCS) as compared to dispatch operations paperwork.
• Make corrections as needed to ensure accuracy of system reports.
• Review operator timecards auto populated from DCS and compare entries in ADP Workforce Now Time and Attendance system.
• Ensure accuracy of operational data to support business intelligence initiatives.
• Ensure that the schedules produced are achievable, efficient, and in accordance with the Client's policies and procedures.
• Daily communication and interaction with staff and reporting to the Operations Manager and other managers assigned to the fixed route program.
• Ensure that the service provided is in accordance with the Client's policies and procedures, safeguarding system parameters from unauthorized changes.
• Critically analyze daily schedules to improve on-time performance and productivity.
• Prepare reconciliation of DCS work hour entries versus operator payroll hours.
• Identify and communicate patterns in consistency of data entry in DCS.
• Review and report operator attendance data from DCS and payroll.
• Assist in client invoicing and reporting as generated from DCS.
• Provide efficiency to the upload of data between systems.
• Perform other administrative duties as needed.

Requirements

• High school diploma or equivalent, or equivalent combination of education and experience.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Minimum of 1 year experience in data and batch processing.
• Proficiency in UKG and Attendance system.
• Exhibits continuous attention to detail, confidentiality, establishing priorities and meeting deadlines.

Nice-to-haves

• Knowledge of Trapeze software desired, but not required.

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth
• Safe work environment