Operations Associate BILINGUAL Spanish/English- Commercial Cleaning Company

Jani-King of Jani-King Des Moines, Iowa • West Des Moines, IA

390d • $40,000 - $50,000

About The Position

The Bilingual Operations Associate at Jani-King is a full-time role focused on supporting franchisee owners and maintaining strong client relationships. This position involves operational tasks to ensure smooth service delivery and client satisfaction, while also providing guidance and support to franchise operations. The role offers opportunities for growth within a well-established commercial cleaning company.

Requirements

• Must be bilingual (Spanish/English).
• Strong interpersonal and communication skills.
• Ability to manage relationships with clients and franchisee owners effectively.
• Reliable, organized, and proactive with excellent problem-solving skills.
• Valid driver's license and ability to travel locally for client visits.

Responsibilities

• Serve as the primary point of contact for franchisee owners, providing support and guidance.
• Maintain strong client relationships through regular communication and on-site visits.
• Address and resolve client inquiries or concerns in a timely and professional manner.
• Assist with operational tasks to ensure smooth service delivery and client satisfaction.
• Coordinate schedules, monitor performance, and support franchise operations as needed.

Benefits

• Paid training
• Fuel card
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Opportunities for advancement
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed