Operations Billing Coordinator

Sos Ministries - Reston, VA

Full-time

Reston, VA

Administrative and Support Services

About the position

The Billing Coordinator is a crucial role within the organization, responsible for ensuring the accurate and timely preparation of monthly invoices for assigned cases. This position involves researching and following up on invoice questions, managing corrections, and providing timely resubmission of rejected invoices. The Billing Coordinator also produces summary reports and validates billing rates and travel receipts, ensuring that all billing requirements listed in the statement of work and government-required reporting are accurate. This role is based in Reston, Virginia, and requires a detail-oriented individual who can manage multiple tasks efficiently. In terms of invoice generation, the Billing Coordinator is tasked with generating accurate and timely invoices for services rendered or products delivered. This includes ensuring that all billing documentation is complete and complies with company policies and client agreements. The coordinator must verify the accuracy of billing data before submission to prevent any discrepancies. The role also involves billing analysis, where the coordinator conducts regular reviews of billing statements to identify discrepancies and resolve issues promptly. Collaboration with relevant departments is essential to investigate and correct any billing errors that may arise. Effective communication with clients regarding billing inquiries and discrepancies is another key responsibility, requiring timely and courteous responses to client concerns. Payment processing is another critical aspect of the role, where the Billing Coordinator records and monitors incoming payments, reconciles payments with invoices, and resolves any discrepancies that may occur. Maintaining organized and up-to-date records of billing transactions is vital, ensuring confidentiality and security of financial information. Additionally, the Billing Coordinator prepares and presents regular reports on billing activities, outstanding balances, and other relevant financial metrics. Collaboration with the finance department, sales, and other relevant teams is necessary to ensure a smooth billing process. The coordinator also provides support during audits by supplying necessary documentation and information. Finally, the Billing Coordinator is expected to identify opportunities for process improvement in billing procedures and contribute to the implementation of efficient billing systems, enhancing the overall effectiveness of the billing process.

Responsibilities

• Generate accurate and timely invoices for services rendered or products delivered.
• Ensure all billing documentation is complete and complies with company policies and client agreements.
• Verify billing data accuracy before submission.
• Conduct regular reviews of billing statements to identify discrepancies and resolve issues promptly.
• Collaborate with relevant departments to investigate and correct billing errors.
• Maintain effective communication with clients regarding billing inquiries and discrepancies.
• Provide timely and courteous responses to client billing-related concerns.
• Record and monitor incoming payments.
• Reconcile payments with invoices and resolve any discrepancies.
• Maintain organized and up-to-date records of billing transactions.
• Ensure confidentiality and security of financial information.
• Prepare and present regular reports on billing activities, outstanding balances, and other relevant financial metrics.
• Work closely with the finance department, sales, and other relevant teams to ensure a smooth billing process.
• Provide support during audits by supplying necessary documentation and information.
• Identify opportunities for process improvement in billing procedures and contribute to the implementation of efficient billing systems.

Requirements

• Minimum of four years of billing experience, to include accounts receivable or accounts payable experience.
• Bachelor's degree in finance, Accounting, Business, or a related field preferred.
• Proven experience as a Billing Coordinator or in a similar role.
• Strong attention to detail and numerical accuracy.
• Excellent communication and interpersonal skills.
• Proficiency in relevant billing and accounting software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of relevant laws and regulations regarding billing practices is a plus.