Operations Business Analyst 2

$70,000 - $80,000/Yr

Primerica - Duluth, GA

Full-time - Mid Level

Hybrid - Duluth, GA

Insurance Carriers and Related Activities

About the position

The Operations Business Analyst 2 at Primerica serves as a crucial link between users and programmers, ensuring that projects align with business objectives and effectively address system issues. This role involves project management, strategic planning, and implementation support for key initiatives within the Life Servicing business. The analyst is responsible for creating documentation, managing projects, and enhancing system designs to improve operational efficiency. This hybrid position requires both onsite and remote work in Duluth, Georgia.

Responsibilities

• Create and execute business requirement documents, process flow diagrams, and data mapping.
• Coordinate, manage, and execute projects for Life Operations.
• Research and resolve departmental system issues and concerns.
• Devise, recommend, and implement solutions and options for system design and enhancements.
• Create user acceptance criteria (test plans) and coordinate with the QA team to execute testing.
• Refine requirements and coordinate additional development based on QA findings.
• Formulate, develop, and implement changes to improve departmental and process efficiency.
• Act as a liaison between business users and programmers to ensure project objectives are met.
• Manage mainframe/distributed systems projects through the entire software development life cycle.

Requirements

• 7 years of experience in Microsoft Access and system design.
• Mid-level experience with distributed systems and SDLC.

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Vision insurance
• 401(k) matching
• Volunteer time off
• Life insurance