Operations Business Analyst

BizTek People - Jersey City, NJ

Full-time - Mid Level

Jersey City, NJ

Administrative and Support Services

About the position

The Operations Business Analyst will play a crucial role in supporting the Banking Operations team during the transition to a new Lending processing system, specifically LoanIQ. This position involves active participation in various phases of the project, including design, requirements gathering, systems integration, data migration, reporting, and testing. The analyst will be responsible for facilitating the development of the target operating model and documenting the associated business processes. Collaboration with key stakeholders across multiple departments such as Operations, Technology, Enterprise Program Management, Front Office, Finance, Data Management, Credit Risk, Treasury, Operations Risk Management, and Audit is essential to ensure a smooth transition and successful implementation of the new system. The role requires gathering and documenting detailed business requirements for the configuration and integration of LoanIQ. The analyst will also participate in the development of a data migration strategy for the Loan System upgrade project, formalizing data migration mapping, and ensuring data cleanup and enrichment. Additionally, the analyst will facilitate requirements gathering for Operations reporting and controls, participate in the collection of test cases, and conduct testing for various components of the ecosystem, including migration. Regular meetings with stakeholders will be facilitated to address any risks and issues related to the program, and the analyst will work closely with program teams to provide updates on progress. Support during the go-live phase and post-implementation activities is also a key responsibility, along with sharing best industry practices based on past large system implementations.

Responsibilities

• Gather and document detailed business requirements for LoanIQ configuration and integration.
• Participate in the development of data migration strategy for the Loan System upgrade project.
• Formalize data migration mapping, including data cleanup and enrichment.
• Facilitate requirements gathering for Operations reporting and Controls.
• Participate in test cases collection and testing for various components of the ecosystem, including migration.
• Facilitate regular meetings with stakeholders to address risks and issues related to the program.
• Work closely with program teams and provide regular updates on the progress.
• Support go-live and post-implementation activities.
• Share best industry practices leveraging past large system implementations.

Requirements

• Bachelor's Degree with a minimum of 5 years of relevant business and change management experience.
• Proven record of leading and/or participating in a complex systems implementation and multicultural global banking environment.
• Strong Lending Operations product knowledge.
• Experience with LoanIQ deployment or enhancements projects.
• Strong communication and interpersonal skills, with the ability to effectively engage with internal and external stakeholders.
• Excellent analytical and problem-solving skills.
• Hands-on SQL experience is a plus.