Careoregon - Milwaukee, WI
posted 2 months ago
The Operations Business Analyst at CareOregon is a pivotal role that serves as an advanced team resource, focusing on technical and process assessments within the organization. This position is designed for a professional who can work effectively as a cross-functional team member and act as a liaison between the assigned department, Information Systems (IS), and external vendors. The primary responsibilities include analyzing problems, defining business requirements, and recommending effective solutions. The Operations Business Analyst is responsible for overseeing the entire life cycle of development, from requirements gathering to implementation and ongoing support. This role also emphasizes the application of process improvement methods, leveraging organizational assets, and adhering to best practices to enhance operational efficiency. In this role, the analyst will perform existing systems analysis and design new systems tailored to the needs of the organization. They will gather and define functional business requirements for both new and existing processes, documenting these requirements along with business methodologies, systems flow, data flow, and functional system design. The analyst will translate business needs into actionable tasks for analysts and IS teams, collaborating closely with them to implement necessary changes and participate in User Acceptance Testing (UAT). Continuous monitoring and improvement of report quality, project quality, and overall process improvements are also key responsibilities. The analyst will develop ad-hoc reports using Microsoft applications and provide insightful analysis, while also maintaining ongoing system support and guidance to department staff. The Operations Business Analyst will communicate effectively with stakeholders, providing updates on pending requests and ensuring that the perspective of business units is represented during projects and implementations. Building and maintaining productive customer relationships at all levels is essential, as is engaging with senior leaders as thought partners when necessary. The role requires a commitment to the organization's mission, vision, and values, as well as a dedication to fostering a culture of equity, diversity, and inclusion within the workplace.