Operations & Business Manager for Stationery E-comm

$37,440 - $49,920/Yr

Coracreacrafts - Nashville, TN

Part-time,Full-time - Mid Level

Nashville, TN

About the position

CoraCreaCrafts is an online store specializing in unique, vintage-style stationery products, dedicated to delivering high-quality, curated items that enhance the crafting experience. With a wide variety of crafting products and multiple subscription boxes, we serve thousands of global subscribers. We are currently seeking a detail-oriented and proactive Operations/Warehouse Manager to join our team. This role is crucial for the efficient functioning and improvement of our warehouse and fulfillment operations. The ideal candidate will have previous experience in distribution, warehouse management, and a proactive mindset, ready to take responsibility and committed to continuous learning and improvement. As an Operations Manager, you will be responsible for managing and supervising a small team of 1-3 people, ensuring that daily operations run smoothly. This includes overseeing order packing, subscription fulfillment, inventory management, and various administrative tasks. The role requires a candidate who can work independently with minimal guidance while being flexible to adapt to the evolving needs of the business. We are looking for someone who is excited to grow with the company, as the responsibilities may shift based on the candidate's skills and interests. In this position, you will coordinate tasks among your team, manage order and subscription processes, ensure quality control, and handle training and development of new employees. You will also be responsible for inventory management, cost analysis, and administrative duties, all while maintaining a safe and organized work environment. This role is perfect for individuals seeking to work in a dynamic and supportive environment, where their contributions can make a significant impact on the business's success.

Responsibilities

• Coordinate tasks and manage team to ensure work is done and provide feedback.
• Ensure all orders are shipped correctly and in a timely manner, resolving product availability issues.
• Oversee and ensure the quality of subscription box packaging and process orders using an order management system.
• Ensure all orders are packed accurately and within company standards.
• Communicate with customer service to identify areas for improvement and implement procedures to avoid repeated issues.
• Conduct interviews, hire, and train employees as needed.
• Ensure inventory is received, counted, and organized optimally.
• Review inventory and sales data for promotional sales and inventory turnover.
• Review overall product, packing, and warehouse costs and processes to improve efficiencies.
• Manage office duties, delegate tasks, and handle payroll and customer service.

Requirements

• 1+ years of experience with picking and packing and working in a warehouse.
• 2+ years of management/supervision experience.
• 1+ years of sales experience is a plus.
• Detail-oriented with strong time management abilities.
• Proficient in Microsoft Excel and other computer applications.
• Analytical mindset with the ability to report and make cost/efficiency improvements based on findings.
• Proactive and eager to develop new ideas and improve overall operations.
• Knowledge of inventory management systems is preferred.
• Excellent communication and organizational skills.

Nice-to-haves

• Experience in a small business environment.
• Extroverted personality is a plus.

Benefits

• Flexible schedule