Operations Campaign Analyst

Corpay - Brentwood, TN

Full-time - Mid Level

Brentwood, TN

About the position

Corpay is currently looking to hire an Operations Campaign Analyst within our Vendor Management division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will be an independent contributor that uses expert skills in data analytics and business process measurement to analyze data and make opportunity recommendations. You will be expected to drive improvements in operational metrics, reporting, complex analytics, and master data management. This position reports directly to the Manager of Strategic Campaigns and involves regular collaboration with other teams and departments. As an Operations Campaign Analyst, you will work in a hybrid environment, which means you will have the flexibility to work both remotely and in the office. Corpay will set you up for success by providing company-issued equipment, formal hands-on training, and a monthly home internet stipend. Your primary responsibilities will include maximizing the use of current tools, reports, and programs, as well as using technological creativity to automate manual reporting and develop new reporting tools. You will manage and analyze large data sets to support strategic initiatives and identify areas of opportunity. Your role will also involve converting unstructured, multi-source data into relevant, strategic information, and working closely with leadership and Strategic Campaign Advisors to provide data, analysis, and recommendations aimed at improving campaign performance. You will collaborate with operational personnel to understand data analysis needs, explain trends in data, and actively drive further research and operational changes within Vendor Management. Additionally, you will be responsible for driving the development of data management analytics to support Corpay's data quality improvements and campaign performance tracking.

Responsibilities

• Maximizing use of current tools, reports, and programs as well as using technological creativity to automate manual reporting/tools and develop new reporting/tools.
• Managing and analyzing large data sets in support of strategic initiatives and identifying areas of opportunity.
• Converting unstructured, multi-source data into relevant, strategic information.
• Working with Leadership and Strategic Campaign Advisors to provide data, analysis, and recommendations to improve campaign performance.
• Collaborating with operational personnel to understand data analysis needs, explain trends in data, and actively drive further research and/or operational changes within Vendor Management.
• Driving the development of data management analytics to support Corpay data quality improvements and campaign performance tracking.
• Supporting Vendor Management department and Strategic Campaign Advisors in analyzing and identifying areas for opportunity within campaign files.
• Identifying and implementing data quality and operational improvement metrics.
• Building dashboards/recurring reporting in support of business operations.
• Identifying data analytics gaps and identifying data sources to provide needed information.
• Facilitating meetings and conversations with business leaders and SCAs to identify and document data, analytics, or reporting requirements.
• Using requirements to recommend/develop/execute the best solution.
• Regularly assessing and analyzing VM process performance to drive more efficient processing, improved data quality, and better customer experience.
• Regularly reviewing existing reports and reporting methods to assess currency and effectiveness in driving performance.
• Making recommendations on continuing to produce, change, or retire reports.

Requirements

• Bachelor's Degree in Mathematics, Finance, Business, Computer Science, Business Analytics or Statistics.
• Minimum of 4 years of analytics experience including statistical and ad-hoc analysis.
• Expert computer skills, including advanced knowledge of Word, Excel and Access.
• Some programming knowledge (SQL, R, Python, etc.).
• Excellent and demonstrable knowledge of various statistical analysis methods.
• Excellent verbal and written communication skills.
• Ability to work effectively in both an independent and a team environment and demonstrates flexibility in approach to work, people, and processes.
• Able to extract data from large-scale databases or applications to create custom datasets, models, or reports.
• Experience with business intelligence tools a plus.
• Experience/knowledge of company products, services, and business operations desired.
• Project management experience desired.
• Relies on extensive experience and judgment to plan and execute goals, and needs little direct supervision.
• A wide degree of creativity and latitude is expected.
• Familiarity with Salesforce and or other CRM packages preferred.
• Card payables experience or analytics experience in a Procure to Pay organization is preferred.

Nice-to-haves

• Experience with business intelligence tools.
• Project management experience.
• Familiarity with Salesforce and/or other CRM packages.
• Card payables experience or analytics experience in a Procure to Pay organization.

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire.
• Automatic enrollment into our 401k plan (subject to eligibility requirements).
• Virtual fitness classes offered company-wide.
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time.
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.).
• Philanthropic support with both local and national organizations.
• Fun culture with company-wide contests and prizes.