Operations Clerk

Ndcp - Westampton Township, NJ

Full-time

Westampton Township, NJ

About the position

The Operations Clerk at NDCP plays a crucial role in supporting the dispatch operations at the distribution center. This position involves coordinating and documenting driver performance during the dispatch process, ensuring efficient delivery operations for Dunkin' franchisees. The role requires strong communication skills and the ability to manage various administrative tasks related to customer deliveries.

Responsibilities

• Supports dispatch operation at distribution center and related hubs ensuring that all routes are being monitored and completed appropriately
• Reviews time cards and E-time transactions
• Tracks status of vehicles and equipment
• Reacts to breakdowns, accidents, and driver call-ins
• Oversees driver check-in to address overages, shortages & damages along with proper driver sign out at end of shift
• Reviews PeopleNet trips from driver on-board computer
• Reports non-compliance with Department of Transportation Hours of Service
• Tracks over/under hours for route drivers
• Available to work overtime when needed.

Requirements

• High School Diploma or equivalent required
• Strong oral and written communications skills
• Ability to interact well with employees and customers
• PC Literate
• DOT and HOS knowledge a plus

Benefits

• Competitive medical and dental insurance plans
• Competitive vision plans
• Competitive prescription drug, life, short-and long-term disability insurance 30 days after hire
• Paid vacation, holidays and personal time off
• 401(k) retirement savings plan with company matching
• Tuition discount program
• Employee discount programs
• Opportunities to grow your career
• Discretionary bonus of up to $2,500 based on performance