Operations Client Service, AVP - R-759441

$70,000 - $115,000/Yr

State Street Corporation - Kansas City, MO

Full-time - Mid Level

Kansas City, MO

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Operations Client Service, AVP role at State Street Bank & Trust Co. involves leading project management initiatives within the Client Service Global Strategic Projects team. The successful candidate will work collaboratively with global teams to ensure clarity in roles, manage project health, and address risks and opportunities effectively. This position is crucial for driving transformative outcomes for clients and enhancing the overall performance of the organization.

Responsibilities

• Lead the end-to-end planning and management of small to medium projects or components of large projects.
• Plan, organize, and control the activities of cross-functional project teams under direct supervision.
• Develop and maintain an end-to-end project plan.
• Coordinate project scope control and overall project communications.
• Manage risks and issues resolution related to projects.
• Track and report project progress and ensure on-time delivery.
• Communicate project status and issues with sponsors and management.
• Develop reports and provide weekly updates to senior management.
• Prepare and interpret patterns and trends in data.
• Facilitate collaborative solutions to organizational problems.
• Contribute to the continuous improvement of project management discipline, tools, and reporting.

Requirements

• 5 years' experience in project management and/or process improvement, ideally in the financial services industry.
• Demonstrated success as a project manager in global initiatives across multiple teams.
• Independent, strategic thinker with an understanding of banking and/or financial services.
• Ability to operate strategically with a global mindset.
• Strong organizational awareness and ability to facilitate conflict resolution and make risk-optimized decisions under time pressure.
• Demonstrated strong relationship management and communication skills across all levels of a global organization.
• Attention to detail and a propensity to drive issues toward resolution.
• Keen awareness for teamwork and collaboration, effective interpersonal interactions to influence change.
• Strong verbal and written communication skills, especially in PowerPoint.

Nice-to-haves

• Recognized credentials or experience in project management and/or process improvement.
• Excellent skills with PowerPoint, Excel, SharePoint, Power Automate, or similar applications.
• Expertise with project management methodology and tools.
• Excellent client-facing and senior executive communication skills.

Benefits

• Salary range of $70,000 - $115,000 annually.
• Equal opportunity employer.