Operations & Compliance Coordinator

$40,893 - $40,893/Yr

Town Of Fort Myers Beach, Florida - Fort Myers Beach, FL

Full-time - Entry Level

Fort Myers Beach, FL

About the position

The Operations & Compliance Coordinator at the Town of Fort Myers Beach plays a crucial role in supporting the administrative and operational functions of various municipal departments. This position involves coordinating daily operations, managing data entry and reporting, and assisting with scheduling, budgeting, and customer service. The ideal candidate will be organized, proactive, and solutions-driven, contributing to the town's recovery and community engagement efforts.

Responsibilities

• Provide comprehensive administrative support to the Operations & Compliance Director and assigned departments.
• Coordinate and maintain departmental records ensuring organization and adherence to record regulations.
• Assist with the preparation of reports, presentations, and departmental updates for the Operations & Compliance Director.
• Coordinate and manage schedules for department personnel, including meetings and training sessions.
• Assist with organizing and scheduling public and community events related to department activities.
• Ensure accurate data entry and documentation in compliance management and community development software.
• Assist in monitoring departmental compliance with federal, state, and local regulations.
• Serve as a point of contact for public inquiries related to the department.
• Respond to requests and complaints from residents, business owners, and visitors professionally.
• Assist with budget tracking for the department, including monitoring expenses and coordinating procurement requests.
• Process invoices, receipts, and other financial documentation.
• Support departmental projects by performing research, data analysis, and compiling reports.
• Assist with project management tasks, tracking project milestones and deadlines.
• Work closely with other municipal departments to facilitate interdepartmental workflows.
• Coordinate with IT to ensure that software systems and equipment are functioning properly.
• Draft and distribute public notices and informational materials.
• Assist with the development of educational materials on code compliance and community standards.
• Coordinate training sessions for department staff and track training completion.
• Provide written updates and reports pertaining to the department and other assignments.
• Assist with data entry tasks, data analysis, and report generation.
• Collaborate with Town staff on various projects by offering administrative support.
• Participate in forums and presentations as directed.
• Perform emergency response tasks and assignments as directed.

Requirements

• High school diploma or equivalent required; Associate's degree in Public Administration, Business, or a related field preferred.
• Minimum of three (3) years' experience in executive administrative support roles required, preferably in a municipal or government setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with compliance, permitting, or municipal software systems.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills to interact effectively with the public, staff, and external partners.
• Knowledge of municipal regulations related to code compliance, permitting, and community development preferred.
• Strong understanding of state and local laws governing purchasing, contracts, and bid processes.

Nice-to-haves

• Knowledge of record maintenance principles and techniques.
• Advanced knowledge of principles and processes for providing outstanding customer service.
• Skill in creating correspondence while exhibiting professional writing.

Benefits

• 401(a)
• 457(b)
• Paid parental leave
• Paid holidays
• Disability insurance
• Health insurance
• Paid time off
• Dependent health insurance coverage
• Gym membership
• Life insurance