OPERATIONS COORD
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About The Position
The Operations Coordinator at Geneva General Hospital's Women's Diagnostic Service plays a crucial role in ensuring the smooth operation of the office. This position involves a variety of clerical and receptionist duties, including answering phone calls, registering patients, and scheduling appointments as needed. The Operations Coordinator is responsible for performing various clerical and support functions, which include the completion and processing of all types of records, electronic filing, and routine release of information requests. Additionally, the role requires logging patient demographic information into the Electronic Medical Record (EMR) system according to designated workflows and obtaining necessary treatment, billing, and consent signatures from patients. The Operations Coordinator also conducts aspects of pre-visit planning and works in accordance with the practice workflow. A significant part of the role involves encouraging and informing patients on how to access their patient portals, ensuring they have the necessary information to manage their healthcare effectively. This position is essential for maintaining efficient operations within the Women's Diagnostic Service and providing excellent customer service to patients and their families.
