Operations Coordinator 5180

Meridian Health Services - Muncie, IN

Full-time - Entry Level

Muncie, IN

Ambulatory Health Care Services

About the position

The Operations Coordinator at Meridian Health Services plays a crucial role in managing operations within the Pediatric office, focusing on the integration of physical, mental, and social well-being. This full-time position involves collaboration with the Practice Manager to enhance service delivery, maintain relationships with referral sources, and ensure compliance with health center requirements.

Responsibilities

• Assist in marketing and promoting program services to potential referral sources.
• Maintain positive relationships with referral sources.
• Obtain data and prepare recommendations regarding potential referral sources and clients.
• Participate in market research to determine area and patient needs.
• Provide support as staff and/or clinical on the floor to meet patient needs.
• Assist in evaluating the effectiveness of services.
• Develop and maintain communications in a cooperative and professional manner with all levels of staff, patients, and referral sources.
• Communicate openly, honestly, and constructively with all stakeholders.
• Treat all employees, patients, and referral staff with dignity, respect, and courtesy.
• Resolve concerns and problems concerning communication, trust, and respect.
• Assist the Practice Manager in coordinating and growing clinics.
• Monitor provider schedules and complete staff performance evaluations.
• Address complaints and resolve problems as they arise.
• Monitor and report staff compliance with productivity standards and documentation expectations.
• Assist in monitoring scheduling, including no-show rates.
• Ensure compliance with program requirements for Federally Qualified Health Centers.
• Complete all other essential administrative tasks as assigned by the Practice Manager.

Requirements

• MA or LPN license required.
• Two (2) years related experience required.
• A valid driver's license and reliable transportation.
• Proof of auto insurance and a driving record meeting Meridian's driving policy.

Benefits

• Excellent health, dental, and vision plans.
• Competitive compensation plans.
• 401k with company contribution.
• Very generous PTO plan.
• Wellness plan.
• Paid holidays.