Meridian Health Services - Anderson, IN
posted 4 months ago
Meridian Health Services is a progressive healthcare organization dedicated to treating the "whole-person" by integrating physical, mental, and social well-being to help individuals achieve their optimum health. We are currently seeking a full-time Operations Coordinator for our Primary Care office located in Madison County, Indiana. This position plays a crucial role in assisting the Practice Manager with the management of operations within the clinic. The Operations Coordinator will be responsible for a variety of tasks that support the overall functioning of the practice, ensuring that both staff and patients receive the highest level of service and care. The Operations Coordinator will work closely with the Practice Manager to market and promote program services to potential referral sources, maintaining positive relationships with these sources. This role involves obtaining data and preparing recommendations regarding potential referral sources and clients, as well as participating in market research to determine area and patient needs. The Coordinator will also provide support on the floor, addressing patient needs as part of the support staff or clinical team. In addition to these responsibilities, the Operations Coordinator will assist in evaluating the effectiveness of services offered by the clinic. This includes developing and maintaining professional communication with all levels of staff, patients, and referral sources, ensuring that all interactions are conducted with dignity, respect, and courtesy. The Coordinator will help resolve any concerns or problems related to communication and trust within the team. The role also involves assisting the Practice Manager with various administrative tasks, including monitoring provider schedules, completing staff performance evaluations, and addressing complaints. The Operations Coordinator will monitor staff compliance with productivity standards and documentation expectations, ensuring that all procedures are completed accurately and in a timely manner. Furthermore, the Coordinator will assist in maintaining compliance with the program requirements for Federally Qualified Health Centers, ensuring that the clinic meets all necessary standards and regulations. Overall, this position is essential for the smooth operation of the clinic and the delivery of high-quality patient care.