Meridian Health Services - Anderson, IN
posted 27 days ago
Meridian Health Services is a progressive healthcare organization dedicated to treating the "whole-person" by integrating physical, mental, and social well-being to help individuals achieve their optimum health. We are currently seeking a full-time Operations Coordinator for our Primary Care office located in Madison County, Indiana. This position plays a crucial role in assisting the Practice Manager with the management of operations within the clinic. The Operations Coordinator will be responsible for a variety of tasks that support the overall functioning of the practice, ensuring that both staff and patients receive the highest level of care and service. In this role, the Operations Coordinator will work closely with the Practice Manager to market and promote program services to potential referral sources, maintaining positive relationships with these sources. The coordinator will also be involved in obtaining data and preparing recommendations regarding potential referral sources and clients, as well as participating in market research to determine the needs of the area and patients. The position requires a hands-on approach, as the coordinator will work on the floor to provide support to patients and staff, ensuring that all needs are met effectively. The Operations Coordinator will assist in evaluating the effectiveness of services offered and will be responsible for developing and maintaining professional communication with all levels of staff, patients, and referral sources. This includes resolving concerns and problems related to communication, trust, and respect. Additionally, the coordinator will support the Practice Manager in various administrative tasks, including monitoring provider schedules, completing staff performance evaluations, and addressing complaints. The role also involves monitoring staff compliance with productivity standards and documentation expectations, as well as ensuring that compliance with the program requirements for Federally Qualified Health Centers is maintained. Overall, the Operations Coordinator will play a vital role in the smooth operation of the clinic and the delivery of quality healthcare services.