Operations Coordinator Air Export

Gac Group - Houston, TX

Full-time - Entry Level

Houston, TX

About the position

The Shipping Operations Coordinator at GAC North America is responsible for managing the timely and accurate delivery of services and supplies to vessels. This role requires effective communication with clients and colleagues, coordination of cargo operations, and ensuring compliance with shipping regulations and company policies.

Responsibilities

• Ensure timely & accurate management of services & supplies to the vessel as required by Principals.
• Perform timely and accurate entries in operational software, including job opening and closing.
• Communicate proactively and effectively with internal and external clients and colleagues.
• Coordinate general cargo vessel operations and update the manifest in the ODS/GACAGENT system.
• Establish good communication with GAC Suppliers and negotiate for the best rates and cost-effective service solutions.
• Ensure timely closing of job files and submission of PDA and invoicing, while recovering all due payments.
• Monitor, route, and action emails throughout the day to ensure timely responses and follow KPIs.
• Uphold the GAC Code of Ethics, Compliance, QHSSE Policies, and GAC Spirit.

Requirements

• High School Diploma or above.
• Minimum of 2-3 years of experience in shipping operations, logistics, or supply chain management.
• Familiarity with international shipping operations, shipping regulations, customs procedures, and documentation.
• Comfortable using various software tools, including Microsoft Office and shipping management systems.