Atrium Health - Monroe, NC

posted 4 months ago

Full-time - Entry Level
Monroe, NC
Ambulatory Health Care Services

About the position

The Operations Coordinator at Atrium Health Union plays a crucial role in ensuring the smooth operation of healthcare services within the facility. This position involves coordinating various operational activities, managing schedules, and supporting the overall efficiency of the healthcare team. The Operations Coordinator will work closely with department heads and staff to facilitate communication and collaboration across different units, ensuring that patient care is prioritized and that operational goals are met. The role requires a proactive approach to problem-solving and the ability to adapt to the dynamic environment of a healthcare setting. In addition to daily operational tasks, the Operations Coordinator will be responsible for monitoring performance metrics, identifying areas for improvement, and implementing strategies to enhance service delivery. This includes managing inventory, overseeing supply chain processes, and ensuring compliance with health regulations and standards. The position also involves training and onboarding new staff, as well as providing ongoing support and guidance to existing team members. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work effectively under pressure. They will be expected to maintain a positive and professional demeanor while interacting with patients, families, and healthcare professionals. The Operations Coordinator will also play a key role in fostering a culture of teamwork and collaboration within the organization, contributing to the overall mission of Atrium Health to provide high-quality care to the community.

Responsibilities

  • Coordinate daily operational activities within the healthcare facility.
  • Manage schedules and ensure adequate staffing levels across departments.
  • Facilitate communication between department heads and staff to enhance collaboration.
  • Monitor performance metrics and identify areas for improvement.
  • Implement strategies to enhance service delivery and operational efficiency.
  • Oversee inventory management and supply chain processes.
  • Ensure compliance with health regulations and standards.
  • Train and onboard new staff members.
  • Provide ongoing support and guidance to existing team members.
  • Foster a culture of teamwork and collaboration within the organization.

Requirements

  • Bachelor's degree in healthcare administration, business administration, or a related field.
  • Proven experience in an operations or administrative role, preferably in a healthcare setting.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and adapt to changing priorities.
  • Proficiency in Microsoft Office Suite and healthcare management software.

Nice-to-haves

  • Experience with project management tools and methodologies.
  • Knowledge of healthcare regulations and compliance standards.
  • Familiarity with electronic health record (EHR) systems.

Benefits

  • Comprehensive health insurance coverage.
  • 401(k) retirement savings plan with company matching.
  • Paid time off and holidays.
  • Tuition reimbursement for continuing education.
  • Employee wellness programs and resources.
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